Meet Our Team of Lombok Specialists
True luxury service is delivered by exceptional people. At Selong Belanak Villa Lombok, our strength lies in the collective expertise of our dedicated team. Each member brings a unique blend of international experience and deep-seated local knowledge, ensuring your Lombok journey is both flawlessly executed and authentically enriching. We are proud to be part of the Juara Holding Group, a parent company that invests in top-tier talent. Our commitment to accuracy and firsthand knowledge is central to our Editorial Standards.
Aria Santoso
Founder & Managing Director
Credentials: MBA in Hospitality Management (Cornell University), 15+ years experience with Aman Resorts and Four Seasons in Southeast Asia.
Bio: Aria is the visionary behind Juara Holding Group’s luxury travel division. After a distinguished career managing some of the world’s most iconic resorts, he returned to his Indonesian roots with a mission to showcase Lombok’s unique charm on a global stage. Aria’s philosophy is built on ‘service from the heart,’ a principle that permeates every aspect of our operations. He personally oversees our villa selection process, ensuring each property aligns with our stringent criteria for excellence, as detailed in Our Methodology. His network within Indonesia’s tourism and government sectors, including bodies like the Ministry of Tourism (Kemenparekraf), ensures our operations are always seamless and compliant.
Ibu Dewi Lestari
Head of Concierge & Guest Experience
Credentials: Certified Tour Guide (HPI – Himpunan Pramuwisata Indonesia), Member of ASITA (Association of the Indonesian Tours and Travel Agencies), Fluent in English, Sasak, Bahasa Indonesia, and French.
Bio: A native of Mataram, Lombok, Dewi is the heart and soul of our guest experience. With over 20 years of experience in Lombok’s tourism sector, her local knowledge is encyclopedic and her network of contacts is unparalleled. Dewi can arrange anything from a private audience with a local Sasak chieftain to a last-minute helicopter tour over Mount Rinjani. She leads our team of on-the-ground concierges, training them to anticipate guest needs and deliver proactive, intuitive service. Dewi embodies our commitment to authentic connection, ensuring every guest feels the genuine warmth of Indonesian hospitality.
Bagus Wijaya
Villa Operations Manager
Credentials: Certified Hotel Administrator (CHA), ISO 9001 Quality Management Systems Training.
Bio: Bagus ensures that the reality of your stay exceeds the promise. With a background in operations for luxury hotel brands like The Ritz-Carlton and St. Regis, he brings a meticulous eye for detail to our villa portfolio. Bagus manages our rigorous maintenance schedules, staff training programs, and supply chain logistics, ensuring that every villa is perfectly prepared for your arrival. He works closely with villa owners to implement our standards for safety, cleanliness, and service, conducting regular audits to guarantee compliance. His work is critical to upholding the quality of our premier Selong Belanak Villa Lombok collection.
Dr. Rina Fitriani
Sustainability & Community Outreach Coordinator
Credentials: Ph.D. in Marine Biology (Universitas Indonesia), PADI Divemaster, Certified Ecotourism Specialist.
Bio: Rina spearheads our commitment to responsible tourism. Her academic and practical expertise guides our environmental policies, from waste reduction programs in our villas to our partnerships with conservation organizations like The Nature Conservancy Indonesia. Rina develops our eco-conscious guest experiences, such as guided reef snorkeling tours that educate on marine conservation and visits to local community projects we support. She ensures our operations not only minimize their footprint but actively contribute to the preservation of Lombok’s natural and cultural heritage. Learn more about her initiatives on our Sustainability page.
Andi Pratama
Head of Transport & Logistics
Credentials: IATA Certification, 10 years experience in VIP transport logistics.
Bio: Andi ensures your journey is seamless from the moment you step off the plane. He manages our fleet of luxury vehicles and coordinates with our team of professional, English-speaking drivers. Andi is an expert in navigating Lombok’s infrastructure, from coordinating VIP arrivals at Lombok International Airport (LOP) with ground handlers to planning efficient and scenic routes for island excursions. All our vehicles are equipped with GPS tracking, and Andi oversees a strict safety and maintenance protocol, ensuring every transfer is safe, comfortable, and punctual. His meticulous planning is a key, often unseen, element of the effortless luxury experience we provide.
Continue exploring Selong Belanak Villa Lombok:
Our Selong Belanak Villa Lombok Service ·
Meet Our Team ·
Editorial Standards ·
Methodology ·
Sustainability ·
Safety & Compliance
The golden sands of Selong Belanak stretch invitingly, kissed by turquoise waters and framed by verdant hills – a canvas upon which our team paints your bespoke Lombok experience.
Crafting unparalleled Lombok journeys
Our specialists at Selong Belanak Villa Lombok do more than just manage properties; they curate immersive narratives. They understand that true luxury travel is about seamless experiences, not just opulent surroundings. Every itinerary, every recommendation, and every interaction is infused with a deep respect for Lombok’s authentic charm and a commitment to impeccable service. This dual focus ensures that guests don’t just visit Lombok, they connect with its soul, discovering hidden waterfalls, vibrant local markets, and serene surf breaks known only to a select few.
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